Website Administrator Console Manual

Article Index
Website Administrator Console Manual
Accessing the Administrator Console
Administrator Console Overview
Updating Static Content
Managing Articles (Content Items)
Managing Menus
Using the Text Editor
Managing Images
Updating Contact Details
Managing your Shopping Cart
Managing your Newsletters
Administrator Console User Accounts
Your Website Statistics
All Pages

Welcome to our online manual for the Website Administrator Console. If you need instructions on how to use your email, see the separate Email Manual. Use the Article Index to the right to navigate through this manual.

Manual Version

Bot this manual and your website system are periodically updated to maintain stability, accuracy and security. If you're using one of our previous PDF versions of the manual, or a printed copy of this online version, please monitor the version number to ensure you're using the current version.

Current Manual version: 2.0.1

Corrections and Omissions

If you spot an error or notice that a particular function is missing, we'd appreciate you letting us know. We're proud of these manuals but not so proud we can't accept corrections and suggestions from our clients or others.

Quick Reference

Useful addresses
Administrator Console	your-domain-name.com.au/administrator
Webmail	your-domain-name.com.au/webmail

For all references to domain names in this manual, repalce "your-domain-name.com.au" with your own domain name

Accessing the Administrator Console

The Administrator Console is used to control the content of your website. It is not used for email.

Access the Administrator Console with your browser at this address: {snippet webaddress}/administrator

Be sure to substitute "{snippet webaddress}" for the domain name of your own website

The login page should appear like this:

If you cannot find your username and password, contact us directly and we'll provide them to you.The Administrator Console will automatically log you out after 10 minutes of inactivity. Editing the contents of a page is not activity that the server is aware of, so try to Apply or Save your changes frequently. If you press the Save or Apply button while editing content and the system takes you to the login page, your content will still have been updated.A convenient method of edit your content is to use two windows or tabs of your browser, one logged in to the Administrator Console and the other looking at your website. This way you can easily apply your changes and then switch to the other window or tab to see how your changes appear on your website. See our blog article on browsers for tips and advice.

Administrator Console Overview

This overview of each component of the Administrator Console will help you understand how the various parts relate to the front 'public' part of your website.

Static Content Static Content is a list of items that make up the pages of text that doesn't often change within your website. This page that you are now reading is Static Text.
Articles Articles are pieces of content that are part of an ongoing stream of content, such as a newsletter, blog or news service.
Sections Sections divide your Articles into groups for separation based on the content. Sections don't hold Articles themselves. They hold Categories. Not all sites separate their Articles. Many have only a single Section.
Categories Categories are the second level of separation of your Articles. Categories are contained in Sections, and Categories themselves contain the Articles.
Menu Items Menu Items are what allows a visitor to navigate between the website's content. Menu Items point to items of Static Text or lists of Articles in a Category or Section. Without a Menu Item linked to it, a Category, Section or Static Text item cannot be seen by website visitors (though a manual link can be inserted in other places).

Updating Static Content

Most websites have the majority of their content stored in the Static Content section. Static Content, as the name implies, is content that doesn't change unless you change it. An example of 'dynamic' content is a Forum where site visitors post messages to change the content.

A Static Content Item is typically a page on your website. The Static Content Manager lists all the items that have been created.

There are two ways to access the Static Content Manager:

If you are at the Administrator Console home page, you can click the Static Content Manager button.
If you are already in another section of the Administration Console you can find the Static Content Manager in the Content menu.

Using either of these methods you will open the Static Content Manager:

Item Functions
To edit an existing Static Content Item, simply click on its title, or tick the appropriate check box to the left of the item title, and click the edit button in the top-right corner.
To add a new Static Content Item, click the New button in the top-right corner.
To delete a Static Content item, tick the appropriate check box to the left of the item title, and click the Delete button in the top-right corner. Ensure that no menu item links exist for Static Content items when they are deleted.

If you find that your Static Content Item is locked, as pictured to the right, it's because the item has been edited without the Save or Cancel button being used. This can happen if you use the Back button on your browser, or if you close your browser while editing an item. Using the same Administrator Console account you used to open the item (you can tell which account was used by hovering your mouse over the lock icon), simply edit the item again by clicking on the title. Remember to use either the Save button to save your changes or the Cancel button to discard your changes and close the item.

Editing Static Content Items

Once you have a Static Content item open you are able to create and edit the content, create and change the title, and change the options.

Editing the Content

The content of your Static Content item appears in the text box which occupies most of the screen. This is a simple interface which empowers you to easily create and update your content. When a new item is created, the content is initially blank. Once you type or paste in words and images you need to save the page using the buttons described directly below. Be aware of the automatic sign-out function previously described.

Editing Functions
To preview exactly how your Static Content item willl appear in your browser, click the Preview button in the top-right corner.
To save the changes you've made to the content, the title and the options, click the Save button in the top-right corner. This will return you to the list of Static Content items.
To apply the changes you've made to the content, the title and the options WITHOUT returning to the list of Static Content items, click the Apply button in the top-right corner.
To cancel the changes you've made to your content, the heading or the options, click the Cancel button in the top-right corner. This will return you to the list of Static Content items.

When editing Static Content you will be using the Text Editor. See the Article Index for the page on Using the Text Editor.

You may also wish to insert images. See the Article Index for the page on Managing Images.

Creating and Changing the Title

Each Static Content item has two Title fields:

Title:	The Title is what is displayed at the top of the page when the parameter 'Display Title' is set to Show (which is the default)
Title Alias:	The Title Alias can be a short version of the title. It is used to reference the item by other parts of the system.

Simply setting the Title Alias to be the same as the Title is fine in the majority of circumstances.

Changing the title of a Static Content item will not break any menu items that link to the item.

Changing Options

Static Content items have parameters that can be used to change how the item appears and behaves. The Parameters, including the Publishing options, are found in the tabs on the right-side of the page when editing a Static Content item.

Most of the options and parameters have Global settings, which are the default setting for that option. Changing the Global settings can have implications for other sections of your website, so we manage these for you. If you find yourself repeatedly setting the same option settings for every Static Content item on your website, contact us directly to discuss changing the Global settings.

Publishing Options
Published	Placing a tick in this Check Box changes the status of the item to Published. When an item is not Published it will not be available on the website.
Access Level	If your website has the functionality for visitors to login, this option allows you to set the item to be available to Registered visitors only.
Author Alias	This sets the author name for the item. If not set, the Creator will be set as the author.
Change Creator	This is a dropdown item which selects from the list of Administrator Console users a name to record as the creator of the item. By default this is set to the account of the person who created the item.
Override Created Date	If your parameters are set to show the date when items were created on the website, this option overrides that date to one you select.
Start Publishing	Setting a date for the item to Start Publishing will make the item hidden (unpublished) until that date and time.
Finish Publishing	Settting a date for the item to Finish Publishing will make the item become hidden (unpublished) at the specified date and time.
Reset Hit Count	The number of Hits (times the page is viewed) is recorded here. Clicking this button will reset this number to zero and continue counting from there.

Image Options
Image options are discussed in the secion of this manual titled Managing Images.

Parameters
Menu Image	Some websites have images that can be used alongside the menu item that links to an item. This drop-down box enables the specific image to be set.
Page Title	Set whether the page title is Hidden or Shown when the item is viewed.
Page Class Suffix	Used by some sites to change the appearance of the page.
Back Button	Sets whether a button to take the website visitors Back to their previous page is placed at the bottom of the item page.
Item Rating	Sets whether an item rating function is placed at the top of the item. This function allows users to rate the item on a scale of Poor to Best and shows the results of previous ratings.
Author Names	Sets whether the author names (set in Publishing Options described above) is Hidden or Shown.
Created Date and Time	Sets whether the Created Date and Time are Shown or Hidden.
Modified Date and Time	Sets whether the Modified Date and Time are Shown or Hidden.
PDF Icon	Sets whether a button for website visitors to generate a PDF of the page content is Shown or Hidden.
Print Icon	Sets whether a button for website visitors to generate a printer friendly version of the page content is Shown or Hidden.
Email Icon	Sets whether a button for website visitors to generate an email of the page content is Shown or Hidden.

Meta Info
Description	This is a description for the content that is inserted in the code of the page, i.e. not visible to website visitors. It is used by search engines and other websites when linking to or describing the page.
Keywords	This is a list of keywords for the content that is inserted in the code of the page, i.e. not visible to website visitors. It is used by search engines and other websites when indexing and referencing the page.

Link to Menu
Menu linking options are discussed in the secion of this manual titled Managing Menus.

Managing Articles (Content Items)

Many websites have Articles in addition to the Static Content. Articles are different to Static Content in that they are a flow of content, such as a blog, a newsletter, reviews, or any other regularly updated list of content. This is why they are know as Content Items rather than Static Content Items. The term 'Article' is used inter-changably with Content Item. If your website does not have such a section, you can skip this page of the manual.

Managing Sections and Categories

As described on the Overview page of this manual, articles are stored within Categories which in turn are stored within Sections. The Sections and Categories are managed via the Section manager and Category Manager respectively. They operate in the same way as each other, with the exception that when creating or editing a Category you need to select which Section in which it is to be stored.

There are two ways to access the Section and Category Managers:

If you are at the Administrator Console home page, you can click the Section Manager or Category Manager buttons.
If you already in another section of the Administration Console you can find the Section Manager and Category Manager in the Content menu.

Using either of these methods you will see the open Section Manager or Category Manager. The Category Manager is pictured:

Section and Category Functions
To edit an existing Secton or Category, simply click on its title, or tick the appropriate check box to the left of the Secton or Category title, and click the edit button in the top-right corner
To add a new Secton or Category, click the New button in the top-right corner
To delete a Secton or Category, tick the appropriate check box to the left of the Secton or Category title, and click the Delete button in the top-right corner.
To publish an unpublished Secton or Category, tick the check box to the left of the Secton or Category (you can tick more than one) and click the Publish button in the top-right corner.
To unpublish a published Secton or Category, tick the check box to the left of the Secton or Category (you can tick more than one) and click the Unpublish button in the top-right corner.

If you find that your Section or Category is locked, as pictured to the right, it's because the item has been edited without the Save or Cancel button being used. This can happen if you use the Back button on your browser, or if you close your browser while editing an item. Using the same Administrator Console account you used to open the item (you can tell which account was used by hovering your mouse over the lock icon), simply edit the item again by clicking on the title. Remember to use either the Save button to save your changes or the Cancel button to discard your changes and close the item.

Once you have a Section or Category open you are able to create or change the title, and create or change the description. The designated Section in which a Category is located cannot be changed once the Category has been created.

The Title and Name are the only required fields for Sections and Categories, though Categories obviously require a Section to be selected. A description of the Section or Category can be entered, but this is not used on most websites.

Editing Functions
To save the changes you've made to the Section or Category, click the Save button in the top-right corner. This will return you to the list of Sections or Categories.
To apply the changes you've made to the Section or Category, the title and the options WITHOUT returning to the list of Sections or Categories, click the Apply button in the top-right corner.
To cancel the changes you've made to your Section or Category, the heading or the options, click the Cancel button in the top-right corner. This will return you to the list of Sections or Categories.

Managing Articles (Content Items)

The Content Items themselves are accessed via the Content Items Manager. There are two ways to access the Content Items Manager:

If you are at the Administrator Console home page, you can click the Content Items Manager button.
If you already in another section of the Administration Console you can find the Content Items Manager in the Content menu.

Using either of these methods you will see the open Content Items Manager:

Item Functions
To edit an existing Content Item, simply click on its title, or tick the appropriate check box to the left of the item title, and click the edit button in the top-right corner
To add a new Content Item, click the New button in the top-right corner
To delete a Content Item, tick the appropriate check box to the left of the item title, and click the Delete button in the top-right corner.
To publish an unpublished Content Item, tick the check box to the left of the Content Item (you can tick more than one) and click the Publish button in the top-right corner.
To unpublish a published Content Item, tick the check box to the left of the Content Item (you can tick more than one) and click the Unpublish button in the top-right corner.

Content Items use the Publish and Unpublish functionality more frequently than Static Content Items. This is because 'Articles' are more likely to be relevant for a limited period of time.

If you find that your Content Item is locked, as pictured to the right, it's because the item has been edited without the Save or Cancel button being used. This can happen if you use the Back button on your browser, or if you close your browser while editing an item. Using the same Administrator Console account you used to open the item (you can tell which account was used by hovering your mouse over the lock icon), simply edit the item again by clicking on the title. Remember to use either the Save button to save your changes or the Cancel button to discard your changes and close the item.

Editing Content Items

Once you have a Content Item open you are able to create and edit the content, create and change the title, change the Section & Category, and change the options.

Editing the Content

The content of your Content Item appears in the text box which occupies most of the screen. This is a simple interface which empowers you to easily create and update your content. When a new item is created, the content is initially blank. Once you type or paste in words and images you need to save the page using the buttons described directly below. Be aware of the automatic sign-out function previously described.

Editing Functions
To preview exactly how your Content Item willl appear in your browser, click the Preview button in the top-right corner
To save the changes you've made to the content, the title and the options, click the Save button in the top-right corner. This will return you to the list of Static Content items.
To apply the changes you've made to the content, the title and the options WITHOUT returning to the list of Static Content items, click the Apply button in the top-right corner.
To cancel the changes you've made to your content, the heading or the options, click the Cancel button in the top-right corner. This will return you to the list of Static Content items.

When editing Content Items you will be using the Text Editor. See the Article Index for the page on Using the Text Editor.

You may also wish to insert images. See the Article Index for the page on Managing Images.

Creating and Changing the Title

Each Content Item has two Title fields:

Title:	The Title is what is displayed at the top of the page when the parameter 'Display Title' is set to on (which is the default)
Title Alias:	The Title Alias can be a short version of the title. It is used to reference the item by other parts of the system.

Simply setting the Title Alias to be the same as the Title is fine in the majority of circumstances.

Setting and Changing the Section and Category

Each Content Item must reside in a Section and Category.

Changing Options

Content Items have parameters that can be used to change how the item appears and behaves. The Parameters, including the Publishing options, are found in the tabs on the right-side of the page when editing a Content Item.

Publishing Options
Published	Placing a tick in this Check Box changes the status of the item to Published. When an item is not Published it will not be available on the website.
Access Level	If your website has the functionality for visitors to login, this option allows you to set the Static Content item to be available to Registered visitors only
Author Alias	This sets the author name for the item. If not set, the Creator will be set as the author.
Change Creator	This is a dropdown item which selects from the list of Administrator Console users a name to record as the creator of the item. By default this is set to the account of the person who created the item.
Override Created Date	If your parameters are set to show the date when items were created on the website, this option overrides that date to one you select
Start Publishing	Setting a date for the item to Start Publishing will make the item hidden (unpublished) until that date and time
Finish Publishing	Settting a date for the item to Finish Publisching will make the item become hidden (unpublished) at the specified date and time
Reset Hit Count	The number of Hits (times the page is viewed) is recorded here. Clicking this button will reset this number to zero and continue counting from there.

Image Options
Image options are discussed in the secion of this manual titled Managing Images

Parameters
Menu Image	Some website have images that can be used alongside the menu item that links to an item. This drop-down box enables the specific image to be set.
Page Title	Set whether the page title is Hidden or Shown when the item is viewed
Page Class Suffix	Used by some sites to change the appearance of the page
Back Button	Sets whether a button to take the website visitors Back to their previous page is placed at the bottom of the item page
Item Rating	Sets whether an item rating function is placed at the top of the item. This function allows users to rate the item on a scale of Poor to Best and shows the results of previous ratings.
Author Names	Sets whether the author names (set in Publishing Options described above) is Hidden or Shown
Created Date and Time	Sets whether the Created Date and Time are Shown or Hidden
Modified Date and Time	Sets whether the Modified Date and Time are Shown or Hidden
PDF Icon	Sets whether a button for website visitors to generate a PDF of the page content is Shown or Hidden
Print Icon	Sets whether a button for website visitors to generate a printer friendly version of the page content is Shown or Hidden
Email Icon	Sets whether a button for website visitors to generate an email of the page content is Shown or Hidden

Meta Info
Description	This is a description for the content that is inserted in the code of the page, i.e. not visible to website visitors. It is used by search engines and other websites when linking to or describing the page
Keywords	This is a list of keywords for the content that is inserted in the code of the page, i.e. not visible to website visitors. It is used by search engines and other websites when indexing and referencing the page

Link to Menu
Menu linking options are discussed in the secion of this manual titled Managing Menus

Managing Menus

Menu items are exactly what you'd expect from the name. They're links in the menu of your website. As outlined in the Administrator Console Overview in this manual, menu items are what link to your content, enabling website visitors to see your Static Content items, Sections and Categories. Menu items are also used to link to the additional functionality provided in the add-on packages.

All of our websites ustilise the Main Menu for the primary navigation of the website. The Main Menu (written as mainmenu) is controlled with the Menu Manager, which is accessed via the Menu menu as seen here:

The Menu Manager - editing the mainmenu - looks like this:

Item Functions
To edit an existing Menu Item, simply click on its title, or tick the appropriate check box to the left of the item title, and click the edit button in the top-right corner
To add a new Menu Item, click the New button in the top-right corner
To delete a Menu Item, tick the appropriate check box to the left of the item title, and click the Delete button in the top-right corner.
To publish an unpublished Menu Item, tick the check box to the left of the Menu Item (you can tick more than one) and click the Publish button in the top-right corner.
To unpublish a published Menu Item, tick the check box to the left of the Menu Item (you can tick more than one) and click the Unpublish button in the top-right corner.

Before we look at editing Menu Items, we need to see how new Menu Items are created.

After clicking the New button in the Menu Manager, you will be presented with the New Menu Item screen which enables you to select the type of item to which you wish to create a new menu item link.

The most common choices for a new menu item, as hightlighted in the above picture with red circles, are:

Item Name	Explanation
Blog - Content Category	This option creates a link to a new page which will contain the articles in an existing Category. Once selected, the following page will prompt you to specify the Category.
Blog - Content Section	This option creates a link to a new page which will contain the articles in an existing Section, including all the articles in the Categories that are located in the Section. Once selected, the following page will prompt you to specify the Section.
Link - Static Content	This option creates a link directly to an existing Static Content item within your website. Once selected, the following page will prompt you to specify the Static Content item.
Component	This option creates a link to a functional item, which are described in greater detail later in this manual. Once selected, the following page will prompt you to specify a Component.

To select the type of Menu Item, either directly click the name, or select the corresponding radio button and click the Next button in the top-right corner.

The screen that follows selection of the Menu Item type varies depending on which type of Menu Item was selected. However, the following fields are common to each type. All other fields can be left with their default values.

Item / Parmeter	Explanation
Name	This is the label that will be used on the menu button on the website. For example, if you're creating a link to a Static Content item titled 'About Us', you'd give the Menu Item the same name, 'About Us'.
Item	This is the second setting in each Menu Item and referrs to the type of items for the selected Menu Item type. For example, if you selected 'Link - Static Content' as the Menu Item type, this will be a list of the Static Content items within your website.
Parent Item	This setting creates the menu structure. Select an item from the list if the new item you're creating is a sub-menu. Otherwise leave it set to Top which creates the new Menu Item at the top level of the menu structure.
Published	This setting determines whether the Menu Item will be published or not. Unpublished menu items don't appear on the website.

Once you have completed setting the appropriate Items and Parameters, click the Save button in the top-right corner to complete the new Menu Item creation process.

Menu Items can also be created from within Static Content items, within Sections, and within Categories using the Link to Menu tab options.

To create Menu Items using this method, select the menu name (usually mainmenu), enter a name for the Menu Item, then click the Link to Menu button. If a link already exists, it will be shown below.

Using the Text Editor

The text editor allows you to control your content without knowing how to program in the language of web pages. It's much like a document editor you may have on your PC.

The text editor is pre-programed with the 'styles' of your website. This means that the content you create will always be consistent across your entire website and removes the need for you to manually adjust text size, colour and font.

This is what the text editor looks like:

Important: If you're copying content from a document editor such as Microsoft Word, paste your content into a Plain Text program such as Notepad first, then copy from notepad and paste into the text editor. This process strips out the formatting information from the document editor which is not compatable with the Text Editor. (Notepad is available from the Accessories menu in Windows)

This table explains what each button does:

Button	Name and explanation
	Bold. This button marks highlighted text as bold, like this
	Italic. This button marks highlighted text as italic, like this
	Underline. This button marks highlighted text as underlined, like this
	Strikethrough. This button marks hightlighted text as strikethrough, like this
	Align left. This button aligns the highlighted text to the left, making each line start at the same point
	Align center. This button aligns the highlighted text in the center
	Align right. This button aligns the highlighted text to the right, making each line finish at the same point
	Align full. This button aligns the highlighted text as full, otherwise known as Justified, which stretches the text so each line starts and finishes at the same point
	This drop-down box sets the style of the selected content using the pre-set styles of your website
	This drop-down box set the format of the selected text including setting the heading numbers
	Unordered list. This button creates bullet points for each line of the highlighted text
	Ordered list. This button creates numbered point for each line of the highlighted text
	Outdent. This button decreases an indent (see the button below)
	Indent. This button inserts an indent, which creates a space to the left of the text
	Undo. This button reverts the previous step allowing you to go backwards if you make a mistake
	Redo. This button repeats a step that has just been 'undone' using the Undo button
	Insert/Edit link. This button inserts a new hyperlink to another page or another website for the highlighted text, or edits an existing link
	Unlink. This button removes an existing link in the highlighted text
	Insert/Edit Anchor. This button inserts an anchor at the current insertion point, allowing you to create links to a point in a particular page
	Insert/Edit Image. This button inserts a new image within the content, or edits an existing and highlighted image
	Cleanup messy code. This button removes redundant HTML code and corrects coding errors that may have been pasted or created through editing the content
	Help. This button provides information on the Text Editor software including links to the website of the software developers
	HTML. This button opens a popup window to display the underlying code - the HTML - of the content in the text editor for advanced (manual) editing
	Preview. This button provides a preview of how your content will appear on your website
	Find. This button allows you to find specific text within your content
	Find & Replace. This button finds and replaces all instances of specified text
	Insert date. This button inserts a date field within your content
	Insert time. This button inserts a time field within your content
	Emotions. This button inserts small icon images representing emotions within your content
	Insert new layer. This button inserts a new layer on the Z axis - advanced editing
	Move forward. This button moves the selection forward on the Z axis - advanced editing
	Move backward. This button moves the selection backward on the Z axis - advanced editing
	Toggle absolute positioning. This button turns on or off the absolute positioning of a new layer
	Insert horizontal rule. This button inserts a simple horizontal line in the content - full page width
	Remove formatting. This button removes formatting code from selected text
	Toggle guidelines/Invisible elements. This button shows or hides non-printing elements such as the outlines of tables
	Subscript. This button makes the selected text smaller and low on the line
	Superscript. This button makes the selected text smaller and high on the line
	Insert custom character. This button inserts a special character that may not be available on your keyboard
	Horizontal rule. This button inserts a horizontal line accross the content allowing you to specify the width and height
	Insert/edit Flash movie. This button allows you to insert a Flash movie within your content
	Inserts a new table. This button will insert a new table and allow you to specify the size and properties
	Table row properties. This button will open a popup window to edit the properties of the currently selected row
	Table cell properties. This button will open a popup window to edit the properties of the currently selected cell
	Insert row before. This button will insert a new row above the currently selected row
	Insert row after. This button will insert a new row beneath the currently selected row
	Delete row. This button will remove the currently selected row of a table
	Insert column before. This button will insert a new column in the table to the left of the currently selected column
	Insert column after. This button will insert a new column in the table to the right of the currently selected column
	Delete column. This button will removed the selected column of a table
	Split table cells. This button will split a single cell of a table into multiple cells
	Merge table cells. This button will merge highlighted cells of a table into a single cell
	Toggle fullscreen mode. This button allows you to expand the Text Editor to fill the screen, or revert back to normal size
	Edit CSS style. This allows you to edit a style, though use with caution as it will impact all pages on your website that use the style you edit
	Visual control characters on/off. This controls the visibility of non-printing characters such as carriage returns
	Insert / edit embedded media. Use this button to insert media such as video and other advanced content. Do not use it to insert images. See above for the Insert Image button.
	Insert non-breaking space character. On the web, multiple and consecutive spaces are ignored. Use this button to insert more than one consecutive space, though this is almost never the best solution - using tables is a trouble-free way of aligning text and images.

When using the text editor you may wish to insert images. See the Article Index for the page on Managing Images.

If you require further assistance with using the text editor, please contact us directly.

Managing Images

Using images within your content is a two step process. You first upload your images and the separately insert them within your content.

Uploading Images

The most direct method for uploading images is using the Media Manager. The Media Manager is actually the appropriate place to store all types of media, including images, documents, audio, and video.

There are two ways to access the Media Manager:

If you are at the Administrator Console home page, you can click the Media Manager button.
If you already in another section of the Administration Console you can find the Media Manager in the Site menu.

Using either of these methods you will see the open Media Manager:

All files that you upload MUST BE STORED IN THE "STORIES" DIRECTORY. Images not in this directory not available for insertion in Content Items.

Media Functions
To add a new image or other media, click the Browse button next to the File Upload box. Select the appropriate file from your computer and click Open. The file name and path should then appear in the File Upload box. Then, simply click the Upload button in the top-right corner.
To create a new directory, type the directory name in the Create Directory box and click the Create button in the top-right corner
Clicking the Cancel button in the top-right corner returns you to the Administrator Console home page
You can easily navigate through the directories by clicking on a directory to open it. To navigate up to the directory above the one you are currently viewing, click the Directory Up button.
To delete an image or directory, simply click the small Trash button beneath the icon

Images can also be uploaded directly from within content items. The upload button, described above, appears in the top-right corner of appropriate pages. Clicking this button opens a new window with this small page:

Be aware that when using this method you are unable to set the directory into which the image will be uploaded. All images uploaded using this method will be placed in the stories directory.

Placing Images in your Content

There are two methods for inserting images into your content. The methods are the same whether you're editing a Static Content item or an Article (Content Item). When editing Section or Category descriptions only the second method is available.

The first method is simple to use and manage. Images are inserted by point and click.

Select the position in the Text Editor where you wish to insert the image and click the Insert Image button that appears directly below the Text Editor:

This places text in the page as a placeholder for the image. It is plain text and will look like this: {mosimage}

Place one of these placeholder in each place where an image will appear.

Next, we tell the page which images are to appear in the positions we've just indicated. Choose the Image tab from the options tabs in the top-right corner of the page:

The second method allows you to see your images in the position and at the same size as they will appear in your content.

To insert an image into a Static Content item or Article

Updating Contact Details

Managing your Shopping Cart

Managing your Newsletters

If you requested the installation of a newsletter component when establishing your website, this section of the Administrator Console manual will explain how it works and how you can control your newsletters and subscribers.

How website visitors subscribe from your website

Subscription to your newsletter is automatic for you. Website visitors subscribe themselves directly from your website. For them it is a two step process:

	They enter their email address in the newsletter subscription form
	A confirmation email is sent to the email address they provided. They must click on the link provided in this email to confirm the email address they entered is theirs and valid.

How to manually subscribe email addresses to your newsletter

If you wish to manually enter email addresses to your list of subscribers, you can do so via the Administrator Console.

Be aware that there are legal requirements when subscribing people to a newsletter list. You are legally required to have their permission to do so. When they subscribe themselves from the website the confirmation email fulfills this requirement.

How unsbuscribe requests are managed

How to send a newsletter

Administrator Console User Accounts

You are given at least one User Account to access the Administrator Console. These are separate to the accounts for email addresses. The usernames and passwords of your Administrator Console User Accounts are provided to you when we're establishing your website.

If you cannot find your username and password, contact us directly and we'll provide them to you.

You can have multiple Administrator Console User Accounts. They can be provided all together when establishing your website or you can request additional accounts after your website is published.

Passwords for Administrator Console User Accounts are set by us and cannot be changed without requesting a change from us. We ensure the passwords are of a high security level to protect your website from being compromised. If, for any reason, you need to have your password changed, simply contact us and we'll change it immediately.

Your Website Statistics

Our websites come with a free statistics package which can tell you lots of different things about your website.

Access your website statistics with your browser at this address: your-domain-name.com.au/stats

Be sure to substitute "your-domain-name.com.au" for the domain name of your own website

The initial stats page should appear like this:

Notice that the month namess are blue links. (They change to red if they've already been visited) These links take you to a detail page of statistics for just the month you select. You are then presented with a long list of charts and graphs which are explained below. This information is useful in determining how your website is performing and how it is being used.

If you'd like to protect your website statistics from public view, let us know. We will password-protect the statistics page for you. You will then need your Administrator Console account username & password to access the statistics. We can also optionally create a separate account which you can provide to partners and advertisers if required.

Here's what the information means:

Definitions
Hits	A hit is a request for a file from your website. There are more hits than files because many pages contain the same files which don’t need to be requested more than once.
Files	A file is a page, image or stylesheet, which together make up your website. This statistic refers to the number of files that have been sent from your website.
Pages	A page is simply a page of your website, made up of a collection of files.
Visits	A visit is one person viewing your website at one time. Two people viewing your website, or one person viewing it on two separate occasions, are both examples of two visits.
Kbytes	This is an abbreviation for Kilobytes, which is a measure of data. Site and pages vary in ‘data efficiency’ so this statistic enables you to measure data traffic.
Unique Sites	This refers to the ‘sites’ that are visiting your website where a site may be a PC, a company, or an entire Internet Service Provider (ISP).
Unique URLs	Unique Resource Locators (URLs) are web addresses of pages. This statistic tells you how many different pages your website has served to visitors.
Unique Referrers	Referrers are other websites that link to your website. This statistic tells you how many other sources of visitors the website has tracked.
Unique User Agents	A User Agent is most commonly a browser, which enables you to see what browser software visitors to your site are using, usually of interest to web developers.

Descriptions
Daily Usage	These charts tell you how much usage there was on each day of the month you are viewing. It breaks down the information into hits, files, pages, visits, sites and Kbytes, as defined above.
Daily Statistics	These are the numerical statistics used to create the Daily Usage chart above.
Hourly Usage	Similar to the Daily Usage chart above, this chart breaks down the website activity by the hour of the day (cumulative for each day of the month). As the server is located in USA (GMT-4) you need to subtract 14 hours (15 during daylight savings).
Hourly Statistics	These are the numerical statistics used to create the Hourly Usage chart above.
Top URLs	These are the most commonly visited pages of your website based on the number of times each pages has been requested.
Top URLs by Kbytes	These are the most commonly visited pages of your website based on the amount of data sent, meaning bigger pages rank higher than lighter pages.
Top Entry Pages	These are the top pages that visitors saw first when they visited your website. Typically your home page is the top, but some sites have pages with a large number of inbound links that attract visitors to that page directly.
Top Exit Pages	These are the top pages that people view last before leaving your website. Pages with a large amount of outbound links will rank highly here.
Top Sites	These are the places on the Internet that have viewed your site the most, based on the number of pages viewed. You will see a lot of ISPs listed here.
Top Sites by Kbytes	These are the places on the Internet that have viewed your site the most, based on the amount of data transferred. You will see a lot of ISPs listed here.
Top Referrers	These are the top referring websites – websites that send visitors to your website through links. Search engines usually rate highly here.
Top User Agents	These are the top software applications – usually browsers – that have been used to view your website.
Usage by Country	This are the countries that visit your website the most, represented in a pie chart.
Top Total Countries	This is the numerical data used to create the Usage by Country pie chart above.

If you require further assistance with understanding your website statistics, please contact us directly.