Email Manual - Using Email Software

Article Index
Email Manual
Using Email Software
Using Webmail
Using Both Methods
Changing your Email Account Password
Forwarding Email Messages
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Using Email Software

Our email services are based on industry standards and so are compatible with all popular email applications.

Mozilla Thunderbird Apple Mac OSX Mail Microsoft Outlook Microsoft Outlook Express

 

These are the  settings you will require to configure your email application:

Section Setting
Name This is the display name you wish to appear as the sender of messages, usually your name
Email Address This is the full email address that you're configuring, e.g. me@{snippet domainname}
Incoming Mail Server (POP) mail.your-domain-name.com.au
Outgoing Mail Server (SMTP) mail.your-domain-name.com.au
Username This is the prefix of your email address, e.g. the username for me@{snippet domainname} is: me
Password This is the password of your email account. One is initially supplied when your service is established or a new email address is created, though you are encouraged to change it using the instructions in the Changing your Email Account Passwords page ofthis manual.

 

For all references to domain names in this manual, repalce "your-domain-name.com.au" with your own domain name. Some Internet Service Providers block the standard outgoing mail port in an attempt to foil Spammers. If you experience your email application being able to receive but unable to send, this may be the cause. To resolve the issue, change your Outgoing Email Port to 587 (the default is 21). In Microsoft Outlook, Choose Email Accounts from the Tools menu, then edit your account. Click the Change button for the relevant account and then the More Settings button - the Outgoing Server port setting is on the Advanced Tab.